Below is a comprehensive list of services ready and able to serve you, your family, a colleague, student or friend in distress. There are a variety of resources, on-campus and in the community, that are available whether in crisis or just needing someone to talk with. Many resources are available 24/7.
Mental Health Resources
Employee Resources
Mental Health Resources for ISU Employees is available for download here
Urgent Situation (person in crisis) 24/7 Options
Mary Greeley Medical Center Behavioral Health Services focuses on providing compassionate care, with the goal of helping patients cope in order to lead productive lives. Mary Greeley Medical Center provides mental health services regardless of a person's ability to pay. Talk to a nurse 24 hours a day for free health care advice, resources, and referrals. The nurse can also help if you get hurt or do not feel well and advise how to take care of it at home or if need to be seen.
First Nurse can be reached 24 hours a day by calling:
- Ames: 515-239-6877
- Toll free in Central Iowa: 800-524-6877
Call 1-800-447-1985
Program of Iowa State University Extension and Outreach (Statewide)
Iowa Concern offers information and referrals on legal education, financial concerns, stress counseling and crisis/disaster. These services are available 24 hours a day, 7 days a week by phone at no charge. Access their website here.
Call 1-800-327-4692
Employee & Family Resources (EFR) for Iowa State University Employees
EFR helps employees and their family with issues affecting your day-to-day life, such as stress, anxiety, depression, parenting, relationships, and legal and financial concerns. A licensed professional counselor is available 24 hours a day to help you decide what steps to take. Visit the website here.
Call 9-8-8, or online chat function
We can all help prevent suicide. The Lifeline provides 24/7, free and confidential support for people in distress, prevention and crisis resources for you or your loved ones, and best practices for professionals across the United States. The Lifeline is comprised of a national network of over 180 local crisis centers, combining custom local care and resources with national standards and best practices. Call or visit the website here to chat with someone live or get more information
Call 1-855-581-8111, text 1-855-895-8398, or online chat function
Part of Iowa Department of Public Health
Your Life Iowa provides crisis service coordination, linkages to crisis screening and mental health services 24 hours a day with Mobile Crisis Response Team (on-site, face-to-face mental health crisis services). In conjunction with Mobile Crisis Response Team, the Crisis Stabilization Community-Based Services (CSCBS) are short-term (5-day) services designed to stabilize an individual experiencing a mental health crisis in the community. They also provide information, referral, and counseling. Call, text or visit the website here to chat to someone live or get more information.
To help assist those experiencing emotional distress, Iowa has a phone line that provides free care and support. Iowa's Warm line is here to help. The Warm Line staff are at the ready to listen. Their own personal recovery experience offers hope and encouragement to callers. Whether mental health or substance use, they are ready to help.
The Warm Line staff can also connect you with a Peer Support Specialist. They can help you access information and resources to assist you.
The Iowa Warm Line is available 24/7 for support. You can call the Iowa Warm Line at 844-775-9276. Also, when you call Your Life Iowa or 988, you can access the Iowa Warm Line
Text ISU to 741741
515-294-4428
Non-Urgent (On Campus)
If it is not a life-threatening situation, but you are still concerned or looking for additional support and resources, you may want to connect with one of the resources listed below:
Mental Well-Being for Faculty and Staff
- This course provides faculty and staff with information to navigate personal and community mental wellness. Access the course here or by searching "Mental Well-Being for Faculty and Staff" in Workday Learning.
LinkedIn Learning Content
- You can access a library of LinkedIn Learning mental health courses by clicking here or searching "mental health" in Workday Learning. Courses include Improving Your Mental Health at Work, Three Steps to Mental Well Being at Work, and Well-Being in the Workplace.
Free online self-help tool for the Iowa State University community.
You will have instant access to tools that will help you navigate your mental well-being. TAO is an online library of engaging, interactive programs that help you learn life skills and bounce back from disappointments and stumbling blocks. As you watch their videos and engage with the interactive components, you’ll gain the necessary knowledge and self-awareness to achieve your specific goals. Check out the website here
Call 515-294-1898 to make an appointment
Network Community Counseling offers mostly group counseling sessions with topics including relationship problems, adjustment to life events, understanding yourself and developing self-esteem. Check out the website here.
Project Recovery Iowa (formally COVID Recovery Iowa) offers free virtual counseling and assistance for all Iowans needing support. Visit their website to call or submit a form to get in contact with a counselor. Counselors are available 24/7 and ready to help.
Call 515-294-5056 Monday- Friday from 8 a.m.- 5 p.m.
Student Counseling Services (SCS) provides clinical and campus-based services to help students achieve their educational and personal goals through confidential prevention, intervention, information and referral services.
Community Mental Health Resources
Options in the community or from home!
Call - 211
A nationwide three-digit hotline for finding local access to health care, mental health resources, food, employment, government help and other needs -- a one-stop shop for health and human services. State communications about the coronavirus in Iowa often have recommended calling 211 as a source for individualized help. Answered 24 hours a day, 7 days a week.
Call (866) 801-0085
Community and Family Resources are dedicated to proactively assisting individuals, families, and communities achieve healthy behavior and lifestyle through advocacy, prevention, and treatment of substance abuse, problem gambling, and mental illness. Check out the website here.
Call 515-598-3300(Ames location)
Eyerly Ball, now part of Unity Point Health, offers a full continuum of mental health services and treatment to meet the needs of our community, from family and individual counseling to outpatient care for all ages. They provide comprehensive, effective mental health services with focus on outpatient, residential, community outreach, care coordination and crisis services. Check out the website here.
Phone: 515-254-0417 (not a crisis line) and 1-800-950-NAMI (6264) NAMI Helpline
NAMI is a nationwide advocacy group, representing families and people affected by mental health disorders in the United States. From support groups and education to outreach and advocacy, NAMI IOWA works to provide the tools needed by friends, families and persons with mental illness of all ages. Check out the website here, and the website if in crisis here.